Privacy Policy
Ken Motors — Dubai, United Arab Emirates
Last updated: 28 September 2026
1. Introduction
Ken Motors is an independent reseller of pre-owned and imported vehicles serving Dubai and the United Arab Emirates. This policy explains how information is handled when you browse this website or contact us about a vehicle. Ken Motors seeks to handle personal information in accordance with privacy and data-protection requirements that apply to its activities.
2. Information We Collect
The public website does not provide customer accounts, a newsletter or a contact form. It does not ask visitors to enter their name, email address, phone number or message content on the website. If you contact Ken Motors by WhatsApp or phone, we receive the information you choose to provide through that communication.
3. How We Use Information
Information provided during an enquiry may be used to respond to you, discuss vehicle availability and details, arrange a viewing or test drive, answer finance or export questions, and progress a potential transaction. Limited website interaction data is used to understand which pages and vehicles generate enquiries and to improve the site.
4. Vehicle Enquiries
Selecting an enquiry option may open WhatsApp with a message containing the relevant vehicle title, year, listed price and the type of enquiry. You decide whether to send or edit that message. Calls use the telephone function provided by your device.
5. WhatsApp and Phone Communications
When you choose WhatsApp, you leave this website and communicate through a third-party messaging service. Calls are handled through your telephone provider. Communications made through those services may also be subject to the provider's own terms and privacy practices. Ken Motors uses information shared in a conversation to handle your enquiry and any related transaction.
6. Website Usage and Enquiry Events
When an enquiry button is selected, the website records a limited event containing the action selected, the page path, the relevant vehicle identifier and title where applicable, the referring website's origin where available, and the event time. These events do not include your name, email address, phone number or message content. The website does not add your IP address to these enquiry-event records.
7. Cookies and Similar Technologies
The public inventory pages do not use advertising cookies, session-replay tools or a marketing analytics service. Essential browser storage or cookies may be used for the restricted staff sign-in area. Services reached through external links may use their own cookies or similar technologies under their own policies.
8. Service Providers
Ken Motors uses third-party technology and service providers to host and secure the website, operate its database and staff authentication, deliver vehicle images, support communications, and provide related website functionality. Those providers may process technical information needed to deliver their services, such as an IP address, browser details and request information.
9. Data Security
Ken Motors uses reasonable technical and organisational measures intended to protect information connected with the website. The vehicle-management area is restricted to authenticated staff. No internet transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
Information is kept only for as long as reasonably necessary for the purpose for which it was collected, to manage an enquiry or transaction, and to meet applicable business or legal obligations. Retention can vary depending on the nature of the information and the communication or transaction involved.
11. Your Privacy Rights
Depending on the circumstances and applicable law, you may be able to ask about personal information Ken Motors holds about you or request that it be corrected or deleted. Some information may need to be retained where required or permitted. To make a privacy enquiry, use the contact details below so the request can be reviewed and an appropriate response provided.
12. International and Cross-Border Processing
Some technology, hosting, storage or communication providers may process information in countries outside the UAE. The location and protections that apply can depend on the provider and service used. Ken Motors does not represent that all website or communication data remains within the UAE.
13. Third-Party Services
This website links to services operated by other organisations, including WhatsApp and telephone services. Ken Motors does not control those services. Their own terms and privacy practices apply when you use them. Fonts used on this website are hosted with the website rather than loaded from a third-party font server.
14. Children's Privacy
This website is intended for people interested in vehicles and related enquiries. It is not directed to children, and Ken Motors does not knowingly use the website to collect personal information from children.
15. Policy Updates
This policy may be updated to reflect changes to the website, business practices or applicable requirements. The latest version will be published on this page with an updated date.
16. Contact Information
For questions about this policy or how information is handled, contact Ken Motors by phone or WhatsApp using the details on the Contact page.